Questions about setup, billing, or your data? Our team responds quickly so you can get back to your customers.
Send us a messagesupport@caseflowcrm.app
Need a hand configuring complaint types, channels, or your first SLA rules? We’ll walk you through it.
Trouble installing or connecting your store? We’ll help you complete the OAuth flow and first sync.
Questions about plans, upgrades, yearly pricing, or your trial? Billing runs through Shopify — we’ll clarify anything.
Need a data export or a deletion request handled? Email us and we’ll process it in line with our Privacy Policy.
Run into a bug or unexpected behavior? Send the details and we’ll investigate and follow up.
Have an idea that would make CaseFlow better? We genuinely read every request — send it our way.
Fill in the form and we’ll get back to you at the email you provide. Messages reach our team at support@caseflowcrm.app.
Response time: we aim to reply to every message within one business day. Data and privacy requests are acknowledged promptly and handled in line with our Privacy Policy.